You can contact us by phone, email or regular mail. In addition, we provide you with the opportunity of transmission through our contact form.
General requests as well as questions regarding our product and the conclusion of contract will be handled by our customer service:
Mon-Fri: 8 am to 6 pm (CET)
Tel: +49 2247 9194-982
Email: info@provisit-visum.com
The respective departments can be reached from Monday to Friday from 8 am to 6 pm (CET) by calling the following numbers:
Questions about existing contracts:
Tel: +49 2247 9194-440
Email: contract-d@dr-walter.com
All questions about notices of claim and claims:
Tel: +49 2247 9194-31
Email: claims@dr-walter.com
Submit notice of claim
All questions related to payments:
Tel: +49 2247 9194-51
Email: payments@dr-walter.com
Postal address
DR-WALTER GmbH
Eisenerzstr. 34
53819 Neunkirchen-Seelscheid
Germany
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Phone: +49 2247 9194-982
E info@provisit-visum.comMon-Fri: 8 am to 6 pm