If you are admitted to a hospital, you will be asked about your insurance cover. As a foreign visitor you are covered
by your international health insurance. The policy covers treatment within compulsory health insurance
without optional services. The easiest way for you is to present your "Ärzte-Info-Ticket" (medical info
card) during the admission.
Here you can print out your "Ärzte-Info-Ticket":
Ärzte-Info-Ticket (medical info card) (German).
After your admission, the hospital will contact us and, under normal circumstances, we will then settle the billing directly with the hospital.
Phone: +49 (0) 2247 9194 -982
Mon-Fri: 8 am to 8 pm
Sat: 9 am to 12 pm
Mon-Fri: 8 am to 6 pm
If an inpatient treatment is not an emergency treatment, we recommend arranging the details of the planned therapy beforehand with our claims department. This way, we can help you to minimize any financial risk.